Careers at The Shelf
Brand Partnerships Manager
Overview of the Role
At a high level, you should be non-stop, always-on #strategic.
If you’re coming into this role in a more senior capacity, we want you to have a super-deep understanding of the influencer marketing space. And by “super-deep”, I’m not talking about people who follow a bunch of influencers on Instagram or people who are influencers themselves. Yes, both of those are nice-to-haves for this role, but we need more… you should be able to seamlessly recommend campaign structures, influencer types, whitelisting budgets, themes, and path-to-purchase-related strategies.
If you’re joining in more of a junior role, you need to be a sponge when it comes to learning. Someone who’s able to quickly learn and absorb a ton of info… and then incorporate all of that info into meaningful conversations. It’s one thing to be able to regurgitate a bunch of random facts, but we’re looking for you to be a dot connector: someone who can learn a bunch of random facts and then inject those into conversations based on what the client is talking about in terms of pain points, past experience, goals, etc.
At the end of the day, we like for our calls with potential clients to sound more like strategy sessions rather than just another boring, pushy sales pitch. So really, you need to be an expert!
Strategy only gets you so far though. You should also be a cool and charismatic communicator… bonus points for being adept at alliteration. 👄
You should love talking to people. You should be the master of small talk. You should be comfortable talking to anyone…
Since you’ll pretty much be the one handling communications with these new business connections, you have to be fanatically organized in order to maintain effective communication.
You should also be a bit of a wizard when it comes to writing compelling emails that keep people engaged. You know… chatting them up, keeping them warm, that sorta thing.
We’re looking for a charismatic social butterfly who is organized, eloquent, and smart.
What You'll Be Up To
👯♂️ First and foremost, we do NOT make you do cold-calling. Woohoo! Time for parties. (For context: not having to cold-call is sort of unusual for this type of role.)
🔎 When a potential client expresses interest in learning more, you’ll research their brand and figure out your game plan for the call.
📱 Then, you’ll get on the call and explain what we do. As I mentioned, these calls will be less salesy and more like customized strategy sessions.
👩🎤 After the call, you’ll send a thoughtful (and cool-sounding) follow-up. (We are looking for people who know how to write an email that sounds warm and personal, not like it was sent by a used-car salesman.)
💾 You’ll keep notes and info about each person you talk to within a CRM so you can reference that later.
🧦 You’ll present proposals to these clients based on the needs and goals that they described on your intro calls. (These calls are a lot of fun. We’re good at coming up with ideas that knock socks off.)
📜 Once all the presenting is done, you’ll do a lot of emailing, and question-answering. Quick calls here and there. Until, eventually, they want to sign on the dotted line!
🎉 Then we all celebrate. Lots of corny gifs are involved.
Summary of What We Care About
Here is a fun visual breakdown of the qualities and characteristics (related to this role) that we find important when hiring. (There are more qualities listed below that we feel are more global… these are specific to the Brand Partnerships role.)
Compensation + Perks
- We provide the usual benefits: 👩🏽⚕️ Medical, 🦷 Dental, and 👁 Vision. (The medical insurance is through Aetna, which is really pretty good.)
- We just started doing 401K’s (with a pretty sweet match, too)! Yay!
- We are all remote now, thanks to COVID-19… so that might be a perk if you hate commuting.
- If we ever decide to have an office again, you can be darn sure it’ll be super cool-looking and dog-friendly! 🐶
- Our commission plan is aggressive, and will earn you a lot of extra money if you’re good in this role.
- We’re a small company without the typical corporate hoops… People who perform well end up advancing quickly.
About The Shelf
- We’re a team of 30.
- We’re growing.
- We’re about as scattered as a team can be… East Coast, West Coast, the middle of the country… a bunch of us are in Canada, 1 in Ukraine, 1 in Russia… we like to keep our options open in terms of company retreat locations.
- About half of us are really funny.
- We’re currently working with some pretty amazing brands: Famous Footwear, Zenni Optical, KISS, Lenox, a big chain of malls (I don’t think I’m allowed to say who), a big toilet brand (again… I don’t think I’m allowed to say who, but you probably sit on this brand every morning), Honest Co., Hershey, Yelp… just to name a few.
Who to Send Your Application To
We’re a pretty down-to-earth bunch, so if you’re interested in applying, in lieu of an elaborate cover letter, you can email me at email@example.com, and include bullet points with the info requested in the next section…
What To Put In Your Email
- The job you are applying for.
- A link to your Linkedin profile.
- What job site sent you our way.
- Your location.
- Your phone number.
- A rundown on how experienced you are with the influencer marketing space… Have you worked with them? Have you done client work in the influencer space? Stuff like that.
- A summary of why you feel like you’d be good for this role.
- A note about your agency experience, if you have any (and why #agencylife is for you). Or, if you don’t have agency experience, why you thrive in this sort of fast-paced environment.
- Please let me know what sort of salary you have in mind. I’d hate to waste your time if you’re wanting a salary that’s beyond the realm of possibility for us.
Tips on how to get your application noticed (assuming that’s what you’re shooting for):
- Applications that are submitted using a job site (instead of being emailed to the above email address) will not be considered.
- Please don’t have typos. (#FunLittleTip: Install Grammarly. It’s a game-changer.)
- It would be great if you could try to sound cool. We write in a colloquial, one-with-the-people-while-still-being-basically-grammatically-correct style. And while this style of writing is not a requirement, keep in mind that we receive a decent number of applicants every day, and 90% of those applications are boring AF. The ones that have a fun “voice” and quirky writing style immediately stand out. In a good way.
- Lastly, put yourself in the shoes of the person in charge of interviewing… What do you think that person would want to hear? Talk about that stuff and leave off anything that isn’t super relevant.
The Characteristics of People at The Shelf
Generally speaking, a lot of you will probably find this job post in line with your skill set, and I bet a lot of you probably have the skills necessary to perform the requirements of this role. But… the characteristics that define what it’s like to actually work with you are also very important to us. Think of these requirements more in terms of culture-fit requirements:
🕺 Our company has a very fast-paced environment. It might feel disorganized from time to time because we’re also a small company. We need each employee to be the type of person who can go with the flow. Who can adjust quickly. Who is able to embrace chaos with open arms when it decides to waltz through the door.
🏎 Due to the aforementioned fast-paced environment, you should be the type of person who is able to execute quickly… within time constraints. WHILE still maintaining quality. We don’t ask for the impossible. But what we don’t want to see are projects that are slapped together and riddled with issues when we’re in a time crunch. Instead, we’d like to see people make adjustments and figure out how to make it work. We’re looking for resourceful people who approach projects with that there’s-more-than-one-way-to-skin-a-cat attitude.
📈 I’ve never interviewed anyone who has said that they have bad work ethic… but there’s a big difference between people who show up and do what gets assigned to them, and those who take initiative… Those people who take pride in their projects and who go above and beyond because they have that drive for personal achievement and growth. We don’t want to micro-manage. We want to work with self-motivated people who are neurotic about quality.
✅ People who don’t proofread drive me nuts!
👿 While I feel like I shouldn’t have to mention this, we’ve worked with people in the past who ran around like a bunch of crazed loose cannons… yelling at coworkers, constantly complaining, deploying the cold-shoulder on a regular basis… passive aggressive. So if you’re not a nice person… that won’t really work for us. We really need everyone to exude positivity.
👂 You need to be receptive to feedback. This is a quality that we find candidates have trouble self-assessing. But try hard, because we give feedback when needed. We’re too small of a company to just let people do whatever they want to do. (Side-note… no one loves feedback. That’s fine. I don’t either really. But will you take it nicely? Will you incorporate it? Are you going to be passive aggressive while doing it? Have you ever been told not to “cut off your nose to spite your face”? These are questions you should ask yourself).
😺 Influencer marketing is constantly changing, so we’re looking for people who are curious and eager to learn. Let’s say, for example, a client mentions in passing how they’re doing whitelisting on Instagram (and we’ll assume you don’t know what that means). Are you going to just nod your head and say you understand it when you don’t? Or, are you going to jot down a note, do some research, and become a whitelisting expert for the next client conversation? Because we need the latter.
👩🏽💻 If you’re working remotely, you need to actually be working. No one likes a freeloader.
👆🏾 Are you ambitious? It’s not a requirement, but if you are… there’s lots of room for career growth. Plus, we like to hire our managers from within the team, so there is a very clear path to the next level (if that’s of interest to you).
Here at The Shelf, we truly believe it’s our differences that have allowed us to come together and form such a cohesive and all-encompassing whole. Our mission as a company is to help our clients stand out amongst the crowd… to be different and impactful. And since we’re a team made up of diverse people with all different backgrounds and experiences, we’re able to do this naturally. 🙋🏽♂️🙋🙋🏾♀️🙋🏼♂️🙋🏼♀️🙋🏾♂️🙋🏽♀️🙋🏾
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
So Is This Your Job Jam?
I could honestly go on and on (because I’m long-winded, in case you couldn’t tell that by now), but I’m going to stop here. The point is, you gotta have the chops AND play well with others. And if you’re giddy already, feeling like this job description is just so dead-on-b*lls accurate for you, perfect! We can’t wait to hear from you.
If you’re lacking a skill or two but still feel pumped, feel free to mention it in your cover letter. We’re a small company who’s big into personal growth and supporting up-and-coming go-getters!
Oh, and one last thing… Please add the word Toggle to your subject line when applying so that I know you read this entire post.